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From127US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
-
Close to Petronas Twin Towers
Perfect
9.0
9.2
/10
4.5
4.4
/5

Shangri-La Kuala Lumpur, a 5-star hotel with a Booking.com rating of 8.9/10, offers amenities such as an expansive spa, multiple dining venues, and a children's program. Ideal for both family vacations and business stays, the hotel features a spacious Grand Pool Complex and a well-equipped business center.

Rooms & Amenities

The rooms at Shangri-La Kuala Lumpur feature subtle shades of cream with dark-wood furniture, offering amenities including a flat-screen TV, minibar, and free Wi-Fi. Each room includes a private bathroom equipped with complimentary toiletries and a bathtub, while select rooms provide city views or direct access to the Horizon Club Lounge.

Dining Options

Dining options include Shang Palace for Cantonese cuisine, Arthur's Bar & Grill for decadent roasts and Western specials, and the Lemon Garden Cafe, famous for its Seafood Assisted Buffet with an array of local and international dishes. Lemon Garden 2Go offers exquisite afternoon tea sets and desserts.

Leisure & Family Activities

For leisure, guests can enjoy a variety of wellness treatments at the Spa at Shangri-La or relax in the Grand Pool Complex, which provides views of the Menara Tower. The hotel also hosts family-friendly activities such as Bingo Time and Maze Garden Treasure Hunt during weekends.

Business & Local Area

Shangri-La Kuala Lumpur offers extensive business facilities, including a well-equipped business center and meeting rooms. The hotel is located close to key landmarks such as the Petronas Twin Towers and Kuala Lumpur Convention Centre, with transportation options including nearby subway and bus stations.

“In my opinion, this property stands out as a strategic choice for business and solo travelers, thanks to its prime location near KL Tower and the Petronas Twin Towers. The array of dining options caters to diverse palates, and the Horizon Club Lounge provides a touch of exclusivity. Though it accommodates families, its core appeal lies in facilitating efficient stays for those on business or individual pursuits.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

Shangri-La Kuala Lumpur offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
400 sq. feet 
1 King-size bed
Shower
Air conditioning
Premier Room
2 persons
345 sq. feet 
1 King-size bed
Shower
Bathtub
Executive Twin Room
2 persons
420 sq. feet 
2 Single beds
Shower
Bathtub
Executive King Room
2 persons
420 sq. feet 
1 King-size bed
Shower
Bathtub
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

Shangri-La Kuala Lumpur offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Plunge pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Shangri-La Kuala Lumpur offers a remarkable array of dining options that celebrate both local and international flavors. From the romantic ambiance of French cuisine to the vibrant family-friendly buffet, each restaurant presents a unique culinary expression perfect for any occasion.
Shangri-La Kuala Lumpur Restaurant photo The lobby of the hotel
Shangri-La Kuala Lumpur Restaurant photo The interior of a Virgin Money lounge at London Heathrow Airport
Shangri-La Kuala Lumpur Restaurant photo The lobby

LaFite

French fine dining
Ambiance
Modern, Romantic
Key Offerings
Indulge in a refined dining experience with classic French dishes, elegantly presented in a sophisticated setting. The intimate atmosphere is perfect for special occasions or a romantic dinner.
Reservation
recommended
Monday to Friday: 12:00 - 14:30 & 19:00 - 22:30; Saturday: 19:00 - 22:30

Lemon Garden Cafe

International buffet with local influences
Ambiance
Family friendly, Modern
Key Offerings
Feast on a lavish buffet featuring an array of cuisines including Chinese, Indian, Italian, and local favorites. The restaurant is perfect for family gatherings, offering special kids' meals on weekends.
Reservation
not needed
Daily: 06:00 - 01:00

Lemon Garden 2Go

International
Ambiance
Modern
Key Offerings
Enjoy an array of casual, on-the-go dining options, including breakfast and lunch items that cater to diverse tastes. An ideal spot for a quick bite or leisurely brunch.
Reservation
not needed
Monday to Friday: 08:00 - 18:30; Saturday: 10:00 - 17:00

Shang Palace

Cantonese
Ambiance
Traditional
Key Offerings
Dive into a selection of authentic Cantonese and Szechuan dishes, crafted with the utmost care by expert chefs. Whether for lunch or dinner, each dish promises satisfaction and warmth.
Reservation
recommended
Monday to Saturday: 12:00 - 14:30 & 18:30 - 22:30; Sunday: 10:30 - 14:30 & 18:30 - 22:30

Zipangu

Japanese
Ambiance
Traditional
Key Offerings
Savor authentic Japanese flavors with a menu that includes fresh sushi and traditional dishes, providing a cultural escape. The setting is intimate and ideal for dinner with friends or family.
Reservation
recommended
Monday to Friday: 12:00 - 14:30 & 18:30 - 22:30; Saturday & Sunday: 11:30 - 14:30 & 18:30 - 22:30

Shangri-La Kuala Lumpur Location

11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Map view
11 Jalan Sultan Ismail, Kuala Lumpur, Malaysia, 50250
Nearby
No 76
Dialogue in the Dark Experiential Learning Centre
1100 ft
Restaurants
The Pub
100 ft
Shangri-La Hotel
Arthur's Bar & Grill
600 ft
11 Jalan Sultan Ismail Shangri-La Hotel Kuala Lumpur
Burger Bakar Kaw Kaw
200 ft
Lot 4.06 1018 Jalan Sultan Ismail L4.48
Les Oliviers Restaurant
200 ft
1001 Jalan Sultan Ismail Maju Junction Mall
TGI Friday's
200 ft
168 Jalan Bukit Bintang Pavilion Shopping Centre
Shang Palace
1800 ft
11 Jalan Sultan Ismail Shangri-La Hotel
SugarBun Borneo Asian Food
200 ft
Level 1 Menara Hap Seng
Explore Kuala Lumpur
Explore Kuala Lumpur
Top Attractions
Activities
Dining
Entertainment
Petronas Twin Towers
Petronas Twin Towers
13 minutes' walk
Iconic twin skyscrapers featuring an observation deck and stunning views of the city, a must-visit for architecture enthusiasts.
Aquaria
Aquaria
15 minutes' walk
An impressive oceanarium showcasing marine life from around the world, engaging both kids and adults with interactive exhibits.
KL Tower Mini Zoo
7 minutes' walk
A compact zoo featuring exotic animals and petting areas, ideal for families wanting a fun and educational experience.
KLCC Park
KLCC Park
25 minutes walking
A beautifully landscaped park with a lake and walking paths, perfect for jogging or relaxing amidst nature in the bustling city.
KL Forest Eco Park
KL Forest Eco Park
15 minutes' walk
A serene urban rainforest with walking trails and canopy walks, excellent for nature lovers and those seeking relaxation.
Biking around KL
10 minutes' drive
Bike rental services available; explore the city on two wheels, navigating through local attractions and green spaces.
Les Oliviers Restaurant
Les Oliviers Restaurant
1 minute' walk
Charming French cuisine with an elegant atmosphere; known for their duck confit and an extensive wine list.
Arthur's Bar & Grill
Arthur's Bar & Grill
2 minutes' walk
Casual dining with a wide selection of grilled items; renowned for their ribs and relaxed, friendly vibe.
TGI Friday's
TGI Friday's
1 minute' walk
American casual dining with a lively atmosphere; famous for burgers and signature cocktails, great for families.
The Pub
The Pub
1 minute' walk
A lively bar offering live music and a vibrant atmosphere; perfect for unwinding with friends after a day of sightseeing.
Central Market
Central Market
25 minutes walking
Cultural hub with local crafts, art exhibits, and food stalls; ideal for all ages seeking a dose of Malaysian culture.

Getting around
City Centre
Kuala Lumpur34 min  ·  1.7 mi
Airports
Sultan Abdul Aziz Shah Airport (SZB)41 min  ·  16.8 mi
Kuala Lumpur International Airport (KUL)95 min  ·  39.2 mi
Train
Ampang Park Station20 min  ·  1.0 mi
Old Kuala Lumpur Railway Station27 min  ·  1.4 mi
Underground
Bukit Bintang12 min  ·  3300 ft
Merdeka18 min  ·  5000 ft
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98 per person per day. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635

Reviews and Ratings

Reviews from guests about their experience.
Review score
Based on 1632 verified reviews
9.1/10
Perfect
93%
Recommend
Breakfast
8.3/10
Cleanliness
9.2/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
8.8/10
Location
9.1/10
Paid Wi-Fi
7.0/10
Staff
9.4/10
Value for money
8.7/10
Pros
Clean rooms
Excellent service
Fantastic breakfast
Cons
Slow check-in
Guest reviews
based on 8501 reviews
4.5/5
based on 3058 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Shangri-La Kuala Lumpur
What is the check-in and check-out policy at Shangri-La Kuala Lumpur?
Check-in is from 14:00 and check-out is by 12:00.
How far is Shangri-La Kuala Lumpur from Kuala Lumpur International Airport?
The hotel is approximately 45 km from Kuala Lumpur International Airport.
What dining options are available at Shangri-La Kuala Lumpur?
The hotel features six on-site restaurants, including Cantonese delights at Shang Palace and a variety of Western and Asian dishes at Lemon Garden.
Is there a fitness center available at Shangri-La Kuala Lumpur?
Yes, guests have access to a fitness center equipped with modern workout facilities.
Are there any nearby attractions to visit while staying at Shangri-La Kuala Lumpur?
Nearby attractions include KL Tower and Petronas Twin Towers, both within a 5-minute walk.
What amenities are provided in the rooms at Shangri-La Kuala Lumpur?
Rooms include air conditioning, a flat-screen TV, a minibar, and coffee/tea-making facilities.
What are some dining options available near Shangri-La Kuala Lumpur?
Dining nearby includes Fuel Shack, Les Oliviers Restaurant, and Caffe Roma, all located within 0.5 km.
Does Shangri-La Kuala Lumpur provide airport transfer services?
Yes, the hotel offers airport transfers for an additional charge.
Is there a special lounge access at Shangri-La Kuala Lumpur?
Suite and Horizon room bookings include access to the Horizon Club Lounge with complimentary afternoon tea and evening cocktails.
Can guests enjoy breakfast at Shangri-La Kuala Lumpur?
Breakfast is available for an additional charge of 98 MYR.

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Rooms and Guests2 Guests, 1 Room