What is the check-in and check-out policy at Shangri-La Kuala Lumpur?
Check-in is from 14:00 and check-out is by 12:00.
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Shangri-La Kuala Lumpur, Kuala Lumpur
126US$
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10% less
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Key details
About the Hotel
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
- Close to Petronas Twin Towers
Perfect
9.0
9.1
4.6
4.5
Loved by guests
"The Horizon Club Lounge offers a luxurious and relaxing experience with outstanding amenities."
"Family suite comes with snacks for kids and fruits platter, which they sent it to our room upon check in."
"The room I picked was spacious, the tent in the front room helped my daughter sleep well."
Shangri-La Kuala Lumpur, a 5-star hotel with a Booking.com rating of 8.9/10, offers amenities such as an expansive spa, multiple dining venues, and a
Rooms & Amenities
The rooms at Shangri-La Kuala Lumpur feature subtle shades of cream with dark-wood furniture, offering amenities including a
Dining Options
Dining options include Shang Palace for Cantonese cuisine, Arthur's Bar & Grill for decadent roasts and Western specials, and the Lemon Garden Cafe, famous for its
Leisure & Family Activities
For leisure, guests can enjoy a variety of wellness treatments at the Spa at Shangri-La or relax in the
Business & Local Area
Shangri-La Kuala Lumpur offers extensive business facilities, including a well-equipped
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
37 m²
1 King-size bed
Shower
Air conditioning
room details
Premier Room
2 persons
32 m²
1 King-size bed
Shower
Bathtub
room details
Executive Twin Room
2 persons
39 m²
2 Single beds
Shower
Bathtub
room details
Executive King Room
2 persons
39 m²
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Plunge pool
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Shangri-La Kuala Lumpur offers a remarkable array of dining options that celebrate both local and international flavors. From the romantic ambiance of French cuisine to the vibrant family-friendly buffet, each restaurant presents a unique culinary expression perfect for any occasion.
LaFite
French fine dining
Ambiance
Modern, Romantic
Key Offerings
Indulge in a refined dining experience with classic French dishes, elegantly presented in a sophisticated setting. The intimate atmosphere is perfect for special occasions or a romantic dinner.
Reservation
recommended
Monday to Friday: 12:00 - 14:30 & 19:00 - 22:30; Saturday: 19:00 - 22:30
Lemon Garden Cafe
International buffet with local influences
Ambiance
Family friendly, Modern
Key Offerings
Feast on a lavish buffet featuring an array of cuisines including Chinese, Indian, Italian, and local favorites. The restaurant is perfect for family gatherings, offering special kids' meals on weekends.
Reservation
not needed
Daily: 06:00 - 01:00
Lemon Garden 2Go
International
Ambiance
Modern
Key Offerings
Enjoy an array of casual, on-the-go dining options, including breakfast and lunch items that cater to diverse tastes. An ideal spot for a quick bite or leisurely brunch.
Reservation
not needed
Monday to Friday: 08:00 - 18:30; Saturday: 10:00 - 17:00
Shang Palace
Cantonese
Ambiance
Traditional
Key Offerings
Dive into a selection of authentic Cantonese and Szechuan dishes, crafted with the utmost care by expert chefs. Whether for lunch or dinner, each dish promises satisfaction and warmth.
Reservation
recommended
Monday to Saturday: 12:00 - 14:30 & 18:30 - 22:30; Sunday: 10:30 - 14:30 & 18:30 - 22:30
Zipangu
Japanese
Ambiance
Traditional
Key Offerings
Savor authentic Japanese flavors with a menu that includes fresh sushi and traditional dishes, providing a cultural escape. The setting is intimate and ideal for dinner with friends or family.
Reservation
recommended
Monday to Friday: 12:00 - 14:30 & 18:30 - 22:30; Saturday & Sunday: 11:30 - 14:30 & 18:30 - 22:30
Location
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
11 Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.1
km
Mall
Suria KLCC
1.1
km
Park
KLCC Park
1.9
km
Mall
Chinatown
1.9
km
Aquarium
Aquaria
1.2
km
Landmark
Dataran Merdeka
2.0
km
Market
Central Market
2.1
km
Event hall
Kuala Lumpur Convention Centre
1.0
km
Mosque
National Mosque of Malaysia
2.1
km
Landmark
Alor Street
1.5
km
Mall
Fahrenheit 88 Shopping Mall
1.3
km
Landmark
Sultan Abdul Samad Building
2.1
km
Museum
Islamic Arts Museum Malaysia
2.3
km
Stadium
Stadium Negara
1.3
km
Stadium
Merdeka Stadium
1.3
km
Museum
Petrosains Science Discovery Centre
1.1
km
Park
Kuala Lumpur Bird Park
2.4
km
Park
KL Forest Eco Park
1.2
km
Mall
Sungei Wang Plaza
1.4
km
Landmark
KLCC - Bukit Bintang Pedestrian Walkway
960 m
Mall
Pavilion KL
1.3
km
Landmark
Jalan Masjid India
1.4
km
Pagoda
Sri Maha Mariamman Temple
2.3
km
Mall
Lot 10
1.3
km
Landmark
Low Yat Plaza
1.6
km
Event hall
Petronas Philharmonic Hall
1.0
km
Mall
Petaling Street
2.3
km
Shopping Area
The Weld
1.3
km
Mosque
Jamek Mosque
2.7
km
Nearby
No 76
Dialogue in the Dark Experiential Learning Centre
320 m
Restaurants
The Pub
10 m
Shangri-La Hotel
Arthur's Bar & Grill
160 m
11 Jalan Sultan Ismail Shangri-La Hotel Kuala Lumpur
Burger Bakar Kaw Kaw
50 m
Lot 4.06 1018 Jalan Sultan Ismail L4.48
Les Oliviers Restaurant
50 m
1001 Jalan Sultan Ismail Maju Junction Mall
TGI Friday's
40 m
168 Jalan Bukit Bintang Pavilion Shopping Centre
Shang Palace
520 m
11 Jalan Sultan Ismail Shangri-La Hotel
SugarBun Borneo Asian Food
40 m
Level 1 Menara Hap Seng
Explore Kuala Lumpur
Explore Kuala Lumpur
Petronas Twin Towers
13 minutes' walk
Iconic twin skyscrapers featuring an observation deck and stunning views of the city, a must-visit for architecture enthusiasts.
Aquaria
15 minutes' walk
An impressive oceanarium showcasing marine life from around the world, engaging both kids and adults with interactive exhibits.
KLCC Park
25 minutes walking
A beautifully landscaped park with a lake and walking paths, perfect for jogging or relaxing amidst nature in the bustling city.
KL Forest Eco Park
15 minutes' walk
A serene urban rainforest with walking trails and canopy walks, excellent for nature lovers and those seeking relaxation.
Les Oliviers Restaurant
1 minute' walk
Charming French cuisine with an elegant atmosphere; known for their duck confit and an extensive wine list.
Arthur's Bar & Grill
2 minutes' walk
Casual dining with a wide selection of grilled items; renowned for their ribs and relaxed, friendly vibe.
TGI Friday's
1 minute' walk
American casual dining with a lively atmosphere; famous for burgers and signature cocktails, great for families.
The Pub
1 minute' walk
A lively bar offering live music and a vibrant atmosphere; perfect for unwinding with friends after a day of sightseeing.
Central Market
25 minutes walking
Cultural hub with local crafts, art exhibits, and food stalls; ideal for all ages seeking a dose of Malaysian culture.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Nicholas
United Kingdom,
March
2025
6.4/10
My stay at Shangri-La Kuala Lumpur was quite enjoyable overall. The staff were incredibly friendly and attentive, making me feel welcomed. However, the bathroom in my room felt a bit small. and some furnishings could use an update to match the hotel's luxurious image.
Rooms
9.0
I stayed in a Deluxe King Room that was spacious and quiet, although the bathroom was somewhat small. The room was clean and comfortable, which enhanced my experience.
Service
10.0
The service was really good, with friendly staff who were very helpful. They promptly addressed my requests and provided recommendations that enriched my stay.
Location
10.0
The location was ideal, allowing me to easily walk to the Petronas Towers and nearby shopping malls, which was a great convenience during my visit.
Dining
9.0
The breakfast buffet offered a wide variety of delicious options, and the in-room dining was equally impressive. However, I found the food at the hotel restaurant to be on the pricier side.
Facilities
8.0
The facilities were extensive, including room service and a swimming pool that was clean. However, I noticed that some elements like the TVs could use an update.
Victor
United Kingdom,
March
2025
5.8/10
My stay at Shangri-La Kuala Lumpur was absolutely wonderful. The Horizon Club room was comfortable and well-appointed, making it perfect for relaxation. The only drawback was the busy pool area, which was filled with children. Overall, though, the service and amenities made for an enjoyable experience.
Rooms
10.0
The room I stayed in was large, with an extremely comfortable bed that met my special requests. I also had access to the Horizon Club, which was a fantastic perk.
Service
10.0
The service was excellent, particularly from the Horizon Club manager Zie and front office supervisor Azizi. All the staff were friendly and attentive, ensuring every bit of my stay was pleasant.
Location
10.0
The hotel's location is incredibly convenient, with easy access to restaurants, shopping, and, of course, the iconic Petronas Towers.
Dining
10.0
Dining options were really good, especially breakfast at the Lemon Garden. The variety was impressive, including unique offerings like a flowing chocolate tap.
Facilities
10.0
The facilities were well-maintained; the gym was impressive, and I appreciated the various services provided, including room service and housekeeping.
Georgia
United Kingdom,
December
2024
5.2/10
My stay at the Shangri-La Kuala Lumpur was overall very enjoyable, thanks to its great location and attentive staff. The Horizon Club access was a highlight, offering fantastic amenities like complimentary meals and drinks. However, I did find the rooms in need of some updating, especially in terms of decor and furniture. Still, the really good service made up for it! 😊
Rooms
7.0
The rooms were spacious, but they looked a bit tired and outdated. It would benefit from some modern updates to enhance the overall experience.
Service
Location
9.0
The hotel's location is ideal for exploring Kuala Lumpur, with the Petronas Towers and KL Tower within easy walking distance. The nearby free GOKL bus made travel convenient.
Dining
9.0
The dining options were really good, especially the Lemon Garden restaurant, where I enjoyed the best dumplings and chicken soup. Having access to the Horizon Club dining was also a plus.
Facilities
8.0
The hotel offered fantastic facilities including a large gym and a lovely Day Spa. Unfortunately, the swimming pool was under maintenance during my stay, which was a disappointment.
Martyn
United Kingdom,
December
2024
7.0/10
My stay at the Shangri-La Kuala Lumpur was mostly enjoyable, with the excellent staff and spacious rooms being highlights. however, the service quality in some areas, particularly at breakfast, left something to be desired. The location was convenient, making it easy to explore nearby attractions.
Rooms
9.0
The Executive King Room was spacious and well-equipped with modern amenities like smart TVs and fast charging ports. I also appreciated the thoughtful layout, which made it easy to store my belongings.
Service
7.0
While many staff members were genuinely friendly and helpful, I encountered some language barriers, particularly during breakfast service, which was frustrating at times. the concierge was a standout.
Location
8.0
The hotel's location is great, as it's just a short walk from the Petronas Towers and KLCC Park. though I found the immediate area to be less vibrant than I expected.
Dining
9.0
Dining experiences, particularly breakfast at the Lemon Garden, were quite impressive with a variety of options like laksa and freshly made waffles. the afternoon tea in the lobby lounge was a good experience that I could hardly resist.
Facilities
8.0
The hotel offers a range of facilities, including room service and laundry, which made my stay comfortable. but I didn't get to enjoy some of them due to my busy schedule in the city.
Harry
United Kingdom,
December
2024
6.6/10
I had a mostly great experience at Shangri-La Kuala Lumpur, with really good service that stood out. The facilities were impressive, particularly the gym and pool. However, my dining experience was less than satisfactory due to slow service in the main restaurant.
Rooms
9.0
I stayed in the Deluxe King Room, and it was spacious and comfortable. The cleanliness was great, and despite being an older hotel, it felt plush.
Service
9.0
The staff were incredibly polite and helpful throughout my stay. They even upgraded my room when I raised a concern about noise from my neighbor.
Location
9.0
The location is fantastic, right in the heart of KL and close to major attractions like the Petronas Towers. It's definitely a green oasis amidst the bustling city.
Dining
6.0
While the buffet breakfast was quite good with a wide selection, my experience at the Lemon Garden restaurant was disappointing due to the slow service, which really affected my meal.
Facilities
9.0
The facilities were excellent; the gym is well-equipped and the pool area is lovely, making it a great place to unwind after a busy day.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
You can start your day with a full breakfast, which costs MYR 98 per person per day.
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Arabic, Hindi, Malay
Year renovated:
2009
Number of floors:
28
Number of rooms:
635
FAQs
About Shangri-La Kuala Lumpur
How far is Shangri-La Kuala Lumpur from Kuala Lumpur International Airport?
The hotel is approximately 45 km from Kuala Lumpur International Airport.
What dining options are available at Shangri-La Kuala Lumpur?
The hotel features six on-site restaurants, including Cantonese delights at Shang Palace and a variety of Western and Asian dishes at Lemon Garden.
Is there a fitness center available at Shangri-La Kuala Lumpur?
Yes, guests have access to a fitness center equipped with modern workout facilities.
Are there any nearby attractions to visit while staying at Shangri-La Kuala Lumpur?
Nearby attractions include KL Tower and Petronas Twin Towers, both within a 5-minute walk.
What amenities are provided in the rooms at Shangri-La Kuala Lumpur?
Rooms include air conditioning, a flat-screen TV, a minibar, and coffee/tea-making facilities.
Is parking available at Shangri-La Kuala Lumpur?
Yes, the hotel offers on-site private parking at no additional cost.
What are some dining options available near Shangri-La Kuala Lumpur?
Dining nearby includes Fuel Shack, Les Oliviers Restaurant, and Caffe Roma, all located within 0.5 km.
Does Shangri-La Kuala Lumpur provide airport transfer services?
Yes, the hotel offers airport transfers for an additional charge.
Is there a special lounge access at Shangri-La Kuala Lumpur?
Suite and Horizon room bookings include access to the Horizon Club Lounge with complimentary afternoon tea and evening cocktails.
Can guests enjoy breakfast at Shangri-La Kuala Lumpur?
Breakfast is available for an additional charge of 98 MYR.
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